“You’ve got to start with the customer experience and work back toward the technology, not the other way around.” - Steve Jobs In ...
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Tulsi Wadhwani
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The Role of CRM in Enhancing Customer Service and Satisfaction
The aim of marketing is to know and understand the customer so well, the product or service fits them and sells itself. ...
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The Role of CRM in Driving Customer Loyalty and Retention
In today's highly competitive business landscape, customer loyalty and retention are paramount to the long-term success of any organization. Building strong relationships ...