Blog

Tulsi Wadhwani
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Is opensource CRM are reliable for the users?

"The only thing that is constant is change". Taking into consideration this quote by Heraclitus, businesses of today are embracing the ebb ...

CRM

Tulsi Wadhwani
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How AI is helping CRM?

"Computers are incredibly fast, accurate, but stupid. Human beings are incredibly slow, inaccurate, but brilliant. Together they may become something more than ...

CRM

Tulsi Wadhwani
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Measuring CRM Success: Key Metrics and KPIs to Track

"Data is the new oil. It’s valuable, but if unrefined, it cannot really be used... It has to be changed into knowledge, ...

CRM Customer Experience

Tulsi Wadhwani
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The Role of CRM in Enhancing Customer Experience

“A satisfied customer is the best business strategy of all.” - Michael LeBoeuf. It’s 2022, and providing stellar customer experience has become the ...

CRM

Tulsi Wadhwani
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CRM Best Practices: How to Improve Customer Engagement and Retention

“Patronage by loyal customers yields 65 percent of a typical business’ volume.”– American Management Association. In today's highly competitive business landscape, customer engagement ...

CRM

Tulsi Wadhwani
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CRM Best Practices: Maximizing Efficiency and Productivity

"Success is more than just the price of admission. It's about the customer experience post-sale." - Tiffani Bova, Salesforce Growth and Innovation ...

CRM Sales

Tulsi Wadhwani
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How to Choose the Right CRM System for Your Sales Team

In today's business landscape, selecting the right Customer Relationship Management (CRM) system is crucial for optimizing sales processes, improving customer relationships, and ...