"Computers are incredibly fast, accurate, but stupid. Human beings are incredibly slow, inaccurate, but brilliant. Together they may become something more than ...
- Vivek Vyas
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The Role of CRM in Enhancing Customer Experience
“A satisfied customer is the best business strategy of all.” - Michael LeBoeuf. It’s 2022, and providing stellar customer experience has become the ...
- Vivek Vyas
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10 Customer Success Lessons Businesses Should Adopt from the IT Industry
“A satisfied customer is the best business strategy of all” - Michael LeBoeuf In today's evolving business world, maintaining customer satisfaction is the ...
- Vivek Vyas
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CRM for Small Businesses: Levelling the Playing Field
“Action is the foundational key to all success.” - Pablo Picasso Being a small business owner can feel unmatched. With limited resources and ...
- Vivek Vyas
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CRM and Social Media: A Dynamic Duo Amplifying Customer Engagement and Insights
"Marketing is no longer about the stuff you make, but about the stories you tell." - Seth Godin. The digital revolution has seen ...