“A satisfied customer is the best business strategy of all.” - Michael LeBoeuf. It’s 2022, and providing stellar customer experience has become the ...
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Vivek Vyas
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CRM Best Practices: How to Improve Customer Engagement and Retention
“Patronage by loyal customers yields 65 percent of a typical business’ volume.”– American Management Association. In today's highly competitive business landscape, customer engagement ...
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CRM Best Practices: Maximizing Efficiency and Productivity
"Success is more than just the price of admission. It's about the customer experience post-sale." - Tiffani Bova, Salesforce Growth and Innovation ...
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How to Choose the Right CRM System for Your Sales Team
In today's business landscape, selecting the right Customer Relationship Management (CRM) system is crucial for optimizing sales processes, improving customer relationships, and ...
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High Impact Infrastructure vs. Efficient Customer Service: Striking the Balance for Business Success
“To give real service, you must add something which cannot be bought or measured with money, and that is sincerity and integrity.” ...
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5 Ways to Optimise Your Business Operations Cost
“Here is a simple but powerful rule: Always give people more than what they expect to get.” – Nelson Boswell, Author of ...
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Professionally Cultivate One-to-One Customer Service for Business Success
“Customer service represents the heart of a brand in the hearts of its customers.” – Kate Nasser, Speaker and TrainerIn today's highly ...
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10 Powerful Customer Experience Statistics to know in 2023
“You’ve got to start with the customer experience and work back toward the technology, not the other way around.” - Steve Jobs In ...
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10 Customer Success Lessons Businesses Should Adopt from the IT Industry
“A satisfied customer is the best business strategy of all” - Michael LeBoeuf In today's evolving business world, maintaining customer satisfaction is the ...
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The Top CRM Trends to Watch Out for in 2023
"Clouds are not only to deliver rain, but prosperity too. The cloud technology, seeding the digital ecosystem with unprecedented possibilities." - Anonymous Statistics ...