“Goodwill is the only asset that competition cannot undersell or destroy.” – Marshall Field, Founder Marshall Field and Company In the age of ...
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Vivek Vyas
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CRM Security and Privacy: Safeguarding Customer Data
“The best customer service is if the customer doesn’t need to call you, doesn’t need to talk to you. It just works.” ...
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CRM Implementation Strategies: A Step-by-Step Guide
Implementing a customer relationship management (CRM) system is a significant undertaking for any business. When executed effectively, CRM implementation can revolutionize customer ...