No one wants to stay in one place; he or she always thinks of growth and expansion. The same idea applies to ...
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Vivek Vyas
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Why is live chat the secret weapon for customer satisfaction?
Customers are the main pillar for businesses that want growth. That is why it is necessary to take care of their needs. ...
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The benefits of tailored CRM over Standard CRM
Investing and buying something for your business comes second, but deciding in which field to invest comes first. This article will lessen ...
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The State of Digital Transformation in Businesses
Digital transformation is not a new word for people living in this world. It has become so random that no one will ...
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“Embracing Social CRM: Leveraging Social Media for Customer Engagement”
A day without social media feels like an incomplete day. And when everyone is using social media all the time, it is ...
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“The Role of Predictive Analytics in Forecasting Customer Behavior”
Just like precaution is better than cure, using predictive analysis is better than making baseless decisions. Because it saves companies from losing ...
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“The Impact of Augmented Reality on CRM: Creating Immersive Experiences”
Virtual Reality and Augmented Reality are both tools everyone is using now. But no one has ever thought about how it helps ...
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“Integration of Chatbots in CRM: Revolutionizing Customer Support”
CRM makes customer and business relationships run smoothly. Some people think that AI and chatbots will take over CRM, but it turns ...